Soul Performance Products
About Soul Performance Products
Our mission is to provide our customers with outstanding parts, fair pricing, and quality service backed up with the best warranty in the industry. Soul Performance was formed by a team of auto enthusiasts with automotive industry experience looking to do the right thing by our customers. We aim to deliver exemplary service worldwide by developing incredible sounding, proven performing components that are always ready to ship to you quickly.
Do right by our customers, always – no customer left behind
We believe in honesty, unwavering ethics, and transparency as we operate
Our product warranty extends longer and broader than our competition
We actively participate in the communities we cater to
We build connections to further our ability to deliver a premium experience
Our passion for cars and the automotive industry drives our business
Our experience helps us meet your expectations
We listen to our customers and the demands of the market to meet and exceed expectations
We consider both quality and pricing to deliver greater value to our customers
Our success will be measured by recommendations to other potential clients
Soul Performance Products is located in a 15,000 sq ft facility north of Philadelphia in Willow Grove, Pennsylvania. We make great use of this space to keep our products in stock, ready to ship. Our mission is to quickly get you the parts you need with no delays. Our R&D area is equipped with two BendPak lifts and all tools necessary to allow us to design, engineer, test, prototype, and fixture components. Our shipping area is set up to ensure that all components get a thorough inspection, orders ship complete with all hardware, and that products are well packed.
Soul Performance Products is partnered with ISO 9001 Certified aerospace manufacturers, enabling us to work with technology and industrial scale, extreme precision equipment down to +/- 0.002 inches that would otherwise be out of the limits of an exhaust manufacturer. Our capabilities include waterjet and laser cutting, tube bending, CNC machining, robotic welding and much more. We strategically deal with vendors worldwide to find appropriate components, such as high quality HJS HD catalytic converters. Our mission is to provide the best possible results for our customers at great pricing. If you’re interested in participating in new product development or have any customization desires we’re always happy to accommodate wherever possible. Need custom exhaust tips to match your unique build? We can do that.
We’re constantly building relationships with shops across the world to prove our products on various dyno setups under different conditions. We don’t want you to take our word for it alone, but allow us to validate ourselves through multiple outside channels as well. If you’re interested in testing our components, do contact us. We deal with select third party companies to offer vetted components that have been chosen to compliment our exhaust components and enhance your driving experience.
Soul Performance Products Warranty
Soul Performance Products provides the original owner with a LIFETIME WARRANTY for all products we manufacture covering materials and workmanship for both street and track use. We always strive to source and build the best products while providing the best workmanship and we want our warranty to reflect that.
SOUL FITMENT GUARANTEE
We build our products to the highest standards and make every effort to deliver a perfect product to you. Should any complications arise, our no hassle fitment guarantee assures that any complications with installation will be addressed and resolved as quickly as possible. The overwhelming majority of any issues we resolve are related to an issue with the installation process, condition of the vehicle, or other aftermarket modifications. SOUL will assess your unique situation and quickly work to determine the cause and expedite a solution.
You must contact SOUL first BEFORE modifying / removing components to allow us to address and diagnose the situation as it is. Fitment complication must be caused by SOUL product(s) and SOUL product(s) alone. SOUL will promptly send out a replacement exhaust component OR issue an immediate refund once product is received back and inspected. SOUL will cover any labor fees directly related to initial installation of product – a valid invoice from installer is required for reimbursement.
Visit the SPP website for full warranty details.