Sales Terms and Conditions
These Sales Terms and Conditions (“Terms”) govern purchases of products and services from LN Engineering LLC (“LN Engineering,” “LN,” “Seller,” “we,” or “us”) by the purchaser (“Buyer” or “Customer”), except to the extent a separate written agreement expressly provides otherwise. The applicable version is the version presented to and accepted by Buyer when the order is placed. These Terms do not displace nonwaivable rights available under applicable law.
Summary of Key Policies
The following summary highlights common customer policies. Please read the full Sales Terms and Conditions below.
| Policy | Summary |
|---|---|
| Proof of purchase | Invoice, order number, or other acceptable proof of purchase is required for returns or exchanges. |
| Return authorization | Prior authorization from LN Engineering is required for all returns. |
| Return period | Discretionary return requests must be made within 30 days of purchase. |
| Return condition | Discretionary returns must be unused, unopened, and in original packaging. |
| Restocking charge | A 25% restocking charge applies to authorized discretionary returns. |
| Nonreturnable products | IMS parts, electrical parts, clearance items, used or opened products, and special orders are not eligible for discretionary return. |
| Check refunds | Refunds on check payments are processed after the original check clears. |
| Warranty | No voluntary warranty unless expressly provided in a specific written warranty; mandatory legal rights are preserved. |
| Reseller and installer warranties | Lifetime replacement programs, extended parts warranties, and parts-and-labor coverage offered independently by a reseller, dealer, or installer are that provider’s responsibility, not LN Engineering’s, unless LN expressly agrees in writing. Nonwaivable legal rights remain unaffected. |
| Nickies Lite | No voluntary warranty on blocks processed using the Nickies Lite direct plating process. |
| Shipping damage | Report visible shipping damage to the carrier and LN Engineering within 24 hours; concealed damage should be reported promptly upon discovery. |
| Installation and application | Customers and installers are responsible for proper selection, installation, inspection, and intended use, subject to applicable law. |
This summary is for convenience only. The full Sales Terms and Conditions below control in the event of any inconsistency, subject to applicable law. Statutory rights and remedies are not eliminated by this summary.
Full Sales Terms and Conditions
1. Acceptance of Terms and Orders
Buyer must have an opportunity to review and accept these Terms before completing an online order or authorizing a service. For telephone, email, dealer, or other non-web orders, LN may provide these Terms with a quotation or order acknowledgment and request written or electronic acceptance before proceeding. An order constitutes an offer to purchase and is accepted only upon LN’s order confirmation, shipment, or commencement of authorized services, as applicable. An automated receipt does not necessarily constitute acceptance. Terms proposed in a Buyer’s purchase order do not amend these Terms unless LN expressly agrees to them in a writing signed by its authorized representative. LN may refuse or cancel an order before acceptance, subject to applicable law and any payments already received.
2. Product Information and Application Suitability
Buyer is responsible for determining whether products, parts, machining, coating, plating, and other services are appropriate for Buyer’s vehicle, engine, intended use, and applicable technical requirements. Product descriptions, compatibility information, technical guidance, and installation recommendations should be evaluated alongside current manufacturer instructions and the actual condition and configuration of the application. Unless expressly agreed in writing, LN does not undertake responsibility for designing, assembling, installing, tuning, maintaining, or validating a complete engine or vehicle. Nothing in this section excuses LN from obligations imposed by applicable law or from accurately describing the products and services it supplies.
3. Warranty Disclaimer and Specific Written Warranties
EXCEPT TO THE EXTENT A SPECIFIC WRITTEN WARRANTY EXPRESSLY APPLIES OR APPLICABLE LAW PROHIBITS THE DISCLAIMER, LN ENGINEERING SELLS PRODUCTS AND PROVIDES SERVICES WITHOUT ANY EXPRESS OR IMPLIED WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LN ENGINEERING DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
A product- or service-specific written warranty issued by LN, if any, governs only the item or service expressly identified and only on its stated terms. Where LN issues a written warranty on a consumer product, any implied-warranty rights that cannot lawfully be disclaimed remain in effect; the specific warranty and applicable law control. A third-party manufacturer’s warranty, if available, is provided by its identified issuer and does not become an independent LN warranty merely because LN sells the product. LN will not deny any obligation it independently has under applicable law. No dealer, installer, employee, or other person may create or modify an LN warranty except through an authorized written instrument.
Nickies Lite: No voluntary warranty is provided by LN Engineering for blocks processed using the Nickies Lite direct plating process, except as expressly agreed in a separate written warranty or required by applicable law.
3A. Independent Reseller, Dealer, and Installer Warranties
Resellers, distributors, dealers, repair facilities, installers, and other third parties may independently offer lifetime replacement or exchange programs, extended parts warranties, parts-and-labor warranties, installation warranties, service contracts, or other guarantees in connection with products manufactured or supplied by LN Engineering. Unless LN Engineering expressly agrees otherwise in a separate written agreement signed by an authorized representative, any such coverage is offered solely by the third party and is not issued, administered, funded, or guaranteed by LN Engineering.
THE OBLIGATION TO HONOR AN INDEPENDENT THIRD-PARTY WARRANTY OR GUARANTEE RESTS WITH THE THIRD PARTY THAT OFFERS IT, NOT WITH LN ENGINEERING LLC. Customers seeking benefits under such programs should direct claims to the applicable reseller, dealer, installer, repair facility, or other issuing provider, subject to that provider’s terms.
No reseller, distributor, dealer, repair facility, installer, or other third party is authorized to represent that LN Engineering sponsors or backs its independent warranty, or to create, enlarge, or modify LN Engineering’s warranty obligations, without LN Engineering’s prior express written authorization. Third parties offering independent coverage should clearly identify themselves, rather than LN Engineering, as the provider of that coverage.
Nothing in this Section limits an express written warranty actually issued by LN Engineering, a separate agreement signed by LN Engineering, or any rights or liabilities that cannot be excluded under applicable law. A third party is bound by restrictions on its own representations only to the extent those restrictions are included in an agreement binding that third party.
4. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LN ENGINEERING SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF USE, DOWNTIME, LOSS OF BUSINESS, TOWING, OR REMOVAL AND REINSTALLATION EXPENSES, ARISING OUT OF OR RELATED TO A PRODUCT, SERVICE, OR TRANSACTION, REGARDLESS OF THE LEGAL THEORY ASSERTED.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LN ENGINEERING’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE PRODUCT OR SERVICE GIVING RISE TO A CLAIM SHALL NOT EXCEED THE AMOUNT PAID TO LN ENGINEERING FOR THAT PRODUCT OR SERVICE.
These limits do not exclude or restrict liabilities or remedies that cannot lawfully be excluded or restricted, including applicable rights relating to personal injury, product liability, fraud, willful misconduct, or other nonwaivable statutory protections. Any specific written warranty may provide different remedies to the extent expressly stated. If a limited remedy fails of its essential purpose, applicable law governs the available remedies.
5. Prices, Availability, and Changes
Prices, product availability, lead times, and specifications may change before LN accepts an order. LN may correct genuine typographical, catalog, or pricing errors and will notify Buyer of a material correction before proceeding; Buyer may decline the corrected offer. Taxes, shipping, duties, and other charges are additional unless expressly included. Estimated delivery dates are not guaranteed unless LN expressly agrees otherwise in writing. Once an order is accepted, any change to its price, scope, or agreed specifications requires the parties’ agreement, except as otherwise provided by applicable law.
6. Installation, Operation, and Modifications
Products must be selected, inspected, installed, used, and maintained in accordance with applicable technical instructions and sound industry practice. The suitability of any product for racing, motorsports, modified engines, high-output operation, or other demanding applications depends on factors that LN may not control, including installation, tuning, lubrication, cooling, other components, and operating conditions. LN is not responsible for damage caused by improper installation, misuse, abuse, unauthorized modification, or conditions outside a product’s stated specifications, to the extent causation and applicable law support that exclusion. No provision here reduces any nonwaivable statutory right.
7. Return Authorization and Proof of Purchase
All discretionary returns and exchanges require prior authorization from LN and a return authorization number where issued. Proof of purchase, such as an invoice or order number, is required. Unauthorized shipments may be refused or returned to Buyer at Buyer’s expense. LN may require photographs or other reasonable information before authorizing a return. These procedures do not eliminate remedies that applicable law requires for defective, misdescribed, or incorrectly supplied products.
8. Discretionary Returns, Exchanges, and Restocking Charges
- Requests for discretionary returns or exchanges must be made within 30 calendar days of purchase; after that period, LN does not offer discretionary refunds or exchanges.
- Eligible items must be unused, uninstalled, unopened, and returned in their original packaging and in resalable condition.
- No discretionary returns or exchanges are accepted for opened packages, used parts, clearance items, IMS parts, electrical parts, or special-order items.
- All approved discretionary returns are subject to a 25% restocking/handling charge calculated on the returned merchandise price, excluding separately stated taxes and shipping charges.
- Buyer is responsible for return shipping and appropriate packaging unless LN expressly agrees otherwise. Original shipping charges are not refunded for discretionary returns.
- Refunds on purchases paid by check will be processed after the check has cleared. Other approved refunds will ordinarily be made to the original payment method where practicable.
Important distinction: The exclusions and 25% charge above concern discretionary returns (for example, an unwanted but conforming item). They do not automatically apply to a return required by law, an LN fulfillment error, or a remedy owed under an applicable written warranty.
9. Incorrect, Damaged, or Allegedly Defective Products
Buyer should inspect shipments promptly and contact LN before installing or using an item believed to be incorrect, damaged, or defective. Buyer should provide the order or invoice number, a description of the issue, photographs where useful, and the packaging or product identification requested for investigation. LN may reasonably request return and inspection of the product before deciding the appropriate remedy. Where LN supplied the wrong item, an applicable warranty covers the claim, or law requires a remedy, LN will provide the remedy required by the applicable obligation. The discretionary return restrictions in Section 8 do not override those obligations.
10. Shipping Damage and Delivery
Buyer should report visible transit damage to the carrier and LN within 24 hours after receipt, retain all packaging, and photograph the condition of the shipment. Concealed damage should be reported promptly after discovery. LN will cooperate in a reasonable investigation of damage or loss occurring in transit. This reporting request does not waive claims or remedies that may not lawfully be made contingent on a 24-hour deadline. Shipping charges, insurance arrangements, and allocation of transit risk will be as stated at checkout, in the accepted quotation, or as otherwise required by applicable law.
11. Special Orders, Custom Products, and Services
Special-order goods, custom-manufactured items, and services performed to Buyer specifications may be nonreturnable and noncancelable once procurement or work begins, subject to applicable law and any separate written agreement. LN will disclose any material nonrefundable deposit or cancellation term before accepting the order. Changes to drawings, dimensions, scope, or specifications must be accepted by LN in writing and may affect price and delivery. For machining, plating, coating, or other work on Buyer-supplied components, applicable work orders and any separately accepted processing terms supplement these Terms; a separate signed agreement controls in the event of an express conflict.
12. Customer-Supplied Components and Processing Risks
Buyer must identify known damage, prior repairs, welding, plating, coating, dimensional concerns, material uncertainties, and special handling requirements before LN processes a supplied component. LN may inspect, reject, or request revised instructions for unsuitable components. Machining, plating, coating, and other processing may reveal latent defects or involve dimensional changes inherent in the agreed process. LN is not responsible for damage caused by pre-existing or undisclosed conditions outside LN’s reasonable control. Responsibility for proven damage caused by LN remains subject to applicable law, the accepted work scope, and enforceable liability limitations. Buyer may request a separately negotiated handling or liability arrangement for unusually valuable or irreplaceable components before LN accepts the work; disclosure of value alone does not increase LN’s agreed liability.
13. Payment and Collection
Payment is due as stated at checkout, on the accepted quotation, or on LN’s invoice. Buyer is responsible for applicable taxes and agreed shipping and service charges. For commercial transactions, overdue amounts may incur a finance charge only if properly disclosed and permitted by law. Where permitted by applicable law and contract, LN may recover reasonable collection expenses, court costs, and reasonable attorneys’ fees incurred in collecting overdue amounts. LN may suspend future orders for material nonpayment after any required notice.
14. Separate Written Agreements and Priority
A separate agreement signed by LN’s authorized representative may provide different warranty, price, delivery, processing, or other terms for a specific customer or transaction. Such agreement controls to the extent it expressly conflicts with these Terms. A product-specific written warranty governs the coverage it expressly grants. Otherwise, these Terms govern the sale, provided they were properly incorporated into the transaction. No website revision retroactively changes the terms of an already accepted order without the parties’ agreement.
15. Governing Law and Disputes
Except where nonwaivable consumer-protection or other applicable law requires otherwise, transactions governed by these Terms are subject to the laws of the State of Illinois, without regard to conflict-of-laws rules. Disputes shall be brought in a court of competent jurisdiction in Illinois, except where applicable law provides Buyer the right to proceed elsewhere. LN and Buyer do not waive rights or remedies that cannot legally be waived.
16. Severability and Entire Agreement
If any provision is held invalid or unenforceable, the remaining provisions remain effective to the extent permitted by law. These Terms, together with the accepted order, any applicable written product or service warranty, and any separately signed agreement, constitute the parties’ agreement concerning the transaction. No failure to enforce a provision on one occasion is a waiver of that provision in a later transaction.
LN Engineering LLC may update these Terms for future transactions. Please review the version provided before placing an order.